1. Information we collect
Account and profile information
When you create or use an account, we may receive your email address, an internal account identifier, sign-in timestamps, and account status. If you choose Google sign-in, Google may provide your name, email address, profile image, and a provider-specific identifier. We request only the basic profile information needed to create and secure your account.
Membership and purchase information
If you connect Patreon, we may receive your Patreon account identifier, membership status, entitled tier, and information needed to confirm access. If you buy a direct membership, our payment provider may send us your name, email address, order or subscription identifier, payment status, and limited payment descriptors such as card brand or last four digits. We do not receive or store your full payment-card number.
Device, usage, and security information
Our hosting, authentication, video-delivery, and security providers may process IP address, browser and device details, requested pages, timestamps, referral information, cookies, session tokens, playback requests, and error or abuse-prevention logs. We use this information to operate the site, maintain sessions, deliver media, troubleshoot problems, measure performance, and prevent fraud or automated abuse.
Files and text used with Book Saver
Supported document files are processed on your device by browser code. Tech Robinhood does not intentionally upload, retain, or review the contents of those files, the extracted text, or the generated Reader Pack. Do not submit private material if your browser or device is managed by someone else. We design analytics and diagnostic tools so they do not capture uploaded filenames, document text, editor contents, or generated files.
Messages and requests
If you contact us, request support, join a mailing list, or make a privacy request, we collect the information you provide and the records needed to respond. Marketing email will include a way to unsubscribe.
2. How we use information
- Create, authenticate, and protect accounts.
- Confirm free, direct-paid, and Patreon-linked access.
- Deliver courses, videos, tools, downloads, support, and account messages.
- Detect abuse, enforce rate limits, investigate security events, and protect service costs.
- Maintain, test, improve, and understand the performance of the site.
- Send newsletters or promotions when you have opted in, subject to your unsubscribe choice.
- Comply with law, resolve disputes, and enforce our agreements.
3. When we disclose information
We disclose information only as reasonably needed for the purposes described above, including to:
- Supabase for authentication, account records, and access status.
- Google when you choose Google sign-in.
- Patreon when you connect a Patreon membership.
- Lemon Squeezy or another disclosed payment provider for direct checkout, subscriptions, fraud prevention, and payment records.
- Bunny.net for protected video storage and delivery.
- Netlify and related infrastructure providers for hosting, network delivery, logs, and security.
- Email providers for authentication messages, support, and newsletters you request.
- Professional advisers, law enforcement, regulators, or another business owner when legally required or as part of a legitimate corporate transaction.
We do not sell mailing lists. If we later introduce advertising or retargeting technology that constitutes a “sale” or “sharing” under applicable law, we will update this notice and provide any required opt-out controls before using it for that purpose.
4. Cookies, analytics, and tracking choices
We use necessary browser storage, cookies, and similar technologies for sign-in, session renewal, access control, security, and site preferences. Embedded or linked services may apply their own technologies under their privacy notices. As of this policy's effective date, we do not intentionally deploy cross-site advertising or retargeting pixels on the account or Book Saver pages.
Because browser “Do Not Track” signals are not governed by a single accepted standard, the site does not currently respond to them in a special way. We will honor Global Privacy Control and similar legally recognized opt-out signals when they apply to a data practice we use. You can also block optional browser storage through your browser settings, although necessary account features may stop working.
5. Retention
We do not currently set a single inactivity period for every record. We keep account and entitlement information while your account or membership is active and afterward only as reasonably necessary for security, support, accounting, legal compliance, dispute resolution, and fraud prevention. Retention periods may differ among service providers. Locally processed Book Saver files and generated Reader Packs are not intentionally retained by us.
6. Your choices and privacy requests
Depending on where you live, you may have rights to request access, correction, deletion, or a copy of certain personal information, and to appeal a denied request. You may unsubscribe from marketing email through the link in each message. We do not routinely require government identification; we normally verify a request using the email address and information already associated with the account. We may ask for additional information if reasonably necessary to prevent an unauthorized request.
Send privacy requests to privacy@techrobinhood.com. Include the email address associated with your account and describe the request. We may retain limited records of the request and our response.
7. Children
Tech Robinhood is a general-audience service and is not directed to children under 13. We do not knowingly collect personal information from a child under 13. If we learn that we have done so, we will take reasonable steps to delete it.
8. Security
We use reasonable technical and organizational safeguards designed to protect personal information, including managed authentication, access controls, encrypted network connections, and server-side checks for protected media and paid features. No internet service can guarantee absolute security. Protect access to your email and device, and contact us if you believe your account has been misused.
9. Changes to this policy
We may update this policy as the service changes. We will post the revised policy here, change the effective date, and provide additional notice when a material change requires it. Your use of the service after the effective date is subject to the updated notice.
10. Contact
Seanald LLC
New Mexico, United States
privacy@techrobinhood.com